Every animal purchased including tortoise for sale , turtles for salepanther chameleons for salegeckos for sale, and any other animal purchased here at comes with a full 7 day Health Guarantee.  In order to receive this guarantee, we simply request that you review the care sheet that comes with your new reptile for sale that you purchase.  If your new reptile does pass away within 7 days, we will replace it, once the following information is provided: Proof of correct habitat with photos (photos of the habitat, the heating element, UV light, proper substrate and food/water access.  If any reptile that we sell does pass away within the 7 day window, we will replace the animal for free, minus shipping.  You will responsible for the cost of shipping ONLY if a replacement reptile is sent.  Keep in mind we  rarely  have this happen, but it is important to verify proper care when replacing the animal. We ship Monday thru Saturday via  FedEx Overnight and your shipment will require a signature at time of delivery and normally will arrive before noon.  A tracking # will also be emailed the evening of shipment from FedEx to the email you supplied when completing your purchase.