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    FREQUENTLY ASKED QUESTIONS

    For customer support, email inquiries are preferred as one of our trained staff members,  can be directed to your specific questions.  Kindly fill out the Email support form below. For ordering assistance, you may also call or text our customer support team. Please use email over text or actual support related questions. Phone (10AM-6PM EST) (Call or TEXT): +1 (323) 539 4495. Please understand at times our phones do get very busy, and therefore email is still the most efficient way to contact us.

    CONTACT US

    Phone: +1 323-539+4495
    Email: info@tortoisesworld.com

    Free standard shipping
    on all orders.

    Customer Support 
    for  24h

    Address 1:  1200 Flower St Burbank, CA 91502

    Address 2: Laval (Montreal area), QC H7K 3G5, Canada

    Address 3: London Kensington, SW7 4UB England

    Do you have questions about how we can help your company?
    Send us an email and we’ll get in touch shortly.