Delivery times depend on the animal, shipping method, and destination. Once your order ships, you will receive tracking information with the available delivery details.

Because we ship live animals, returns and refunds are subject to our policies and the condition of the animal and shipment. Please review our Return Policy before placing your order.

Contact us as soon as possible if you need to change your shipping address. Address changes may not be possible once an order has been prepared or shipped.

Once your order has shipped, tracking information will be provided so you can monitor your shipment.

Once your order has shipped, tracking information will be provided so you can monitor your shipment.

Contact us immediately if you notice an incorrect address. We will try to correct it before shipment, but changes may not be possible after the order has shipped.

Shipping availability depends on the destination and applicable laws and regulations. Please contact us before ordering if you are unsure whether we can ship live animals to your location.

Orders may be shipped separately depending on the animals purchased, availability, shipping requirements, and delivery arrangements.